iVision Touch Wallboard App

iVision Touch is a flexible and extensible mobile application designed to retrieve real-time contact center KPIs and metrics whilst being off-site.

15+

Years of Expertise

350+

Deployments in 20+ Countries

90%

Retention Ratio

iVision Touch Dashboard – Mobile Wallboard Application for Android/iOS

iVision Touch keeps you updated with real-time contact center metrics even when you are away from the contact center. Be able to monitor and manage your contact center on the go, with real-time alerts so that you never miss anything important. It is compatible with contact centers from Cisco, Genesys, and Avaya.

Real-time KPIs

Never miss important contact center KPIs again. You can manage your contact center from anywhere in the world with easy to use and understandable graphical dashboards, customized to your exacting requirements.

Real-time Alerts

Create thresholds that will alert you immediately so you are confident your contact center is operating to its full effect.

Out-of-Box Dashboards

iVision Touch wallboard application has pre-designed dashboards for Cisco UCCE/X and Avaya. Dashboards are available for supervisors, agents, teams and contact center operations executives.

3rd Party Application Integration

Additionally, iVision Touch integrates with northbound applications such as CRM, Ticketing systems, WFM, ERP, Middleware, bespoke systems and legacy applications using technologies such as Java, SOAP/XML, REST, SQL, .Net or any open API framework. Users can get any KPI from any system onto their dashboards.

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

Ready for happier customers?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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h3{padding:0 15px;margin-top:-20px;min-height:105px;}.blog-read-more{padding:0 15px;margin:-5px 0 25px;}.blog-read-more a{font-weight:600;color:#57b647 !important;}.new-home-blog{min-height:370px;}.page-id-38711 .elementor-38180 .elementor-element.elementor-element-0cb31cc{display:none;}.page-id-38711 .elementor-38180 .elementor-element.elementor-element-fb6ff23{display:none;}.page-id-38711 .elementor-38180 .elementor-element.elementor-element-4d79c7a{display:none;}.page-id-38711 .elementor-38180 .elementor-element.elementor-element-f161ed3{display:none;}.home-top-banner-cta a.elementor-button{min-width:223px;}.page-id-38711 .cxi-banner-image{bottom:-488px;}.page-id-39350 .cxi-banner-image{bottom:-480px;}.home-custom-posts img{object-fit:cover;}.blog-related-posts .elementor-post__meta-data{top:-70% !important;}.blog-related-posts h5.elementor-post__title{margin-top:40px;}.eael-tabs-nav #banking{visibility:visible;position:relative;margin-top:0;}.header__menu-wrapper > ul > li.menu-item-has-children .submenu__wrapper.several_colors .submenu__left.submenu__left-products-tab{max-width:38rem !important;}.page-id-7 .cxi-banner-image{bottom:-370px;}.page-id-7 .cxi-banner-image.cxi-banner-image-2 img{margin:-100px auto;}.page-id-7 .footer-top-section{padding-top:164px !important;margin-top:-116px;}.page-id-7 .grid-item .custompostcontent{padding:5px 15px 25px;padding-top:5px;}.page-id-7 .grid-item h4{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:3;overflow:hidden;}.search-results h2{font-family:poppins !important;}.concern h5{background-color:#ec8d44;color:#fff !important;padding:7px 5px;border-radius:8px;width:90px;text-align:center;font-size:14px;font-weight:400 !important;}.solution h5{background-color:#57b647;color:#fff !important;padding:7px 5px;border-radius:8px;width:90px;text-align:center;font-size:14px;font-weight:400 !important;}.elementor-widget-elementskit-header-search .mfp-container{height:40% !important;}.what-we-do-tabbings .elementor-tab-content{display:none !important;}.what-we-do-tabbings .elementor-tab-title{padding-bottom:10px !important;min-height:247px;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item{border:0;background-color:#edf7ff;width:300px;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item .elementor-active{background-color:#57b647;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item .elementor-tab-title.elementor-active img{filter:brightness(20);}.what-we-do-tabbings .elementor-accordion-title img{max-width:40px;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item:nth-child(3){position:absolute;right:-200%;top:0;z-index:9;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item:nth-child(1){background-color:#f6fff4;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item:nth-child(4){position:absolute;right:-200%;top:246px;z-index:9;background-color:#f6fff4;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-title{font-size:14px;font-weight:400 !important;color:#31455c;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-title b{font-size:16px;font-weight:600 !important;color:#31455c;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item .elementor-active .elementor-accordion-title{color:#fff !important;}.what-we-do-tabbings .elementor-accordion .elementor-accordion-item .elementor-active .elementor-accordion-title b{color:#fff !important;}.integration-options-inner{min-height:400px;}.concern-solution-inner{min-height:600px;}.why-trust-inner{min-height:273px;}.bg-blue-color{background-color:#edf7ff;padding:25px;border-radius:20px;}.bg-blue-color table{margin:0;}table caption+thead tr:first-child td,table caption+thead tr:first-child th,table colgroup+thead tr:first-child td,table colgroup+thead tr:first-child th,table thead:first-child tr:first-child td,table thead:first-child tr:first-child th{border-top:1px solid #cfdde9;}.bg-blue-color table td,.bg-blue-color table th{border:1px solid #cfdde9;background-color:transparent !important;padding:10px !important;text-align:left;}.bg-blue-color h4{line-height:28px;margin-top:0;padding-top:0;}@media only screen and (min-width:1500px){.elementor-33297 .elementor-element.elementor-element-547ac8dd{margin-top:-190px;}.elementor-33297 .elementor-element.elementor-element-77883d79{padding:100px 0px 0px 0px;}}#field_6_37{width:100%;}#input_6_37{border:1px solid #e3e3e3;}#input_6_2{border-radius:5px;border:1px solid #e3e3e3;}#input_6_3{border-radius:5px;border:1px solid #e3e3e3;}#gform_submit_button_6{width:40%;}#input_34_29{border:1px solid #e3e3e3;border-radius:10px;}#input_34_29::placeholder{color:#7a7a7a;font-weight:400;}.contact-us-new-page .gform_wrapper .gform_footer{text-align:center !important;}.dialog-type-lightbox{position:absolute;top:0 !important;bottom:100% !important;}#maindemovidoe{display:none;}.elementor-20549 .elementor-element.elementor-element-d124207 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#0690f4;}.ekit-wid-con .fasicon.icon-cross::before,.ekit-wid-con .icon.icon-cross::before{content:"";color:black;font-family:elementskit !important;speak:none;font-style:normal;font-weight:400;font-variant:normal;text-transform:none;line-height:1;-webkit-font-smoothing:antialiased;}.header__menu-wrapper > ul > li.menu-item-has-children .submenu{min-height:90%;}.submenu__products > *:not(:last-child){margin-bottom:1rem;}.become-a-partner-new{background-color:#1e70b7 !important;margin-right:7px;}#gform_wrapper_3 .gform_footer input.button{font-size:15px !important;margin:0 0 0 0;padding:10px 35px;border:none;background:#67bf58;color:white;width:100%;font-weight:400 !important;}#gform_wrapper_3 .gfield select{padding:5px 14px;height:50px;border:1px solid #e3e3e3;max-width:100%;font-size:15px !important;font-weight:400 !important;color:#7a7a7a;}#gform_wrapper_3 input::placeholder{color:#7a7a7a;font-weight:400;}#input_3_3{border-top-left-radius:0px !important;border-bottom-left-radius:0px !important;}#input_3_29{border-top-right-radius:0px !important;border-bottom-right-radius:0px !important;}#field_3_3{width:67%;margin-top:-58px;margin-left:33% !important;}#field_3_29{width:33%;}.error{border:1px solid #f00 !important;}.header__menu-wrapper > ul{margin-right:2rem;}.header__menu-wrapper > ul > li:not(:last-child){margin-right:1.9rem;}.header__menu-wrapper > ul > li.integration .submenu__wrapper.several_colors .submenu__bg{z-index:-1;top:0px;}.header__menu-wrapper > ul > li.integration .submenu{min-height:100%;}.header__menu-wrapper > ul > li.menu-item-has-children .submenu__wrapper.several_colors .submenu__left{max-width:35rem !important;}@media only screen and (min-width: 1367px){.header__menu-wrapper > ul > li.menu-item-has-children .submenu__wrapper.several_colors .submenu__left{max-width:35rem !important;}}@media only screen and (min-width: 1380px){.header__menu-wrapper > ul > li.menu-item-has-children .submenu__wrapper.several_colors .submenu__left{max-width:31rem !important;}}@media only screen and (min-width: 1519px){.header__menu-wrapper > ul > li.menu-item-has-children .submenu__wrapper.several_colors .submenu__left{max-width:29rem !important;}}@media only screen and (min-width: 1719px){.header__menu-wrapper > ul > li.menu-item-has-children .submenu__wrapper.several_colors .submenu__left{max-width:27rem !important;}}.otint{font-size:1.8rem !important;color:#333 !important;}.otint::before{background-color:#333 !important;}.integrationmenulogo{display:flex;}.integrationmenulogo li{padding:15px;}.integrationmenulogo img{width:auto;height:29px;}.sfinfoimage{width:12%;margin-right:10px;}.sfinfobox{width:95%;display:flex;margin-bottom:20px;}.sfinfocontent{width:90%;}.sfinfocontent h5{font-size:14px;font-weight:600;margin-bottom:7px;}.sfinfocontent p{font-size:13px;font-weight:400;line-height:21px;}.submenu__bgnew{width:25vw;height:100%;position:absolute;top:0;right:0;background-color:#f9f9f9;}.header__menu-wrapper>ul>li.menu-item-has-children.active .submenu__wrapper{margin-top:-10px;}#smartconnectors{display:none;}#cxinfinity{display:none;}#agentaccelerator{display:none;}#infibottab{background:white;color:#000;}.tabheading a{font-size:1.8rem !important;color:#4eaa3f;font-weight:600;}.tabheading{padding-bottom:2rem;margin-bottom:27px;border-bottom:1px solid #4eaa3f;}.submenu__menu > span{position:relative;padding-bottom:3rem;margin-bottom:3rem;font:normal 1.8rem/2.3rem "Days One",sans-serif;color:var(--green1);transition:all .3s linear;}.submenu__menu > span{font-family:poppins !important;font-weight:600;}.submenu__menu > span::before{content:"";position:absolute;bottom:0;left:0;width:10rem;height:.1rem;background-color:var(--green1);transition:all .3s linear;}.submenu__menu > ul > li 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iVision Touch Wallboard App

15+

Years of Expertise

350+

Deployments in 20+ Countries

90%

Retention Ratio

iVision Touch Dashboard – Mobile Wallboard Application for Android/iOS

Real-time KPIs

Real-time Alerts

Out-of-Box Dashboards

3rd Party Application Integration

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

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Overview

In a hurry?

Explore Wallboard Solutions

iVision Touch Wallboard App

15+

Years of Expertise

350+

Deployments in 20+ Countries

90%

Retention Ratio

iVision Touch Dashboard – Mobile Wallboard Application for Android/iOS

Real-time KPIs

Real-time Alerts

Out-of-Box Dashboards

3rd Party Application Integration

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support & Training

Self Help YouTube Channel

Trusted By

Ready for happier customers?

Build, Grow, and Scale Your Way

Referral Program

Reseller Program

Implementation Program

In a hurry?

Request to Become a Partner

Refer an Opportunity

About Yourself

About the Company You are Referring

Download Guide

Request to Become a Partner

Subscribe to our free newsletter and get blog updates in your inbox

Watch Video

Watch Video

Have Questions About Wallboard

Download Use Case

Request a Demo

Fill up the form to watch the video

Fill up the form to watch the video

Overview

In a hurry?

Download Brochure

Overview

In a hurry?

Explore Wallboard Solutions

24/7 Support &
Training