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Why WhatsApp is now an essential channel in your CX Strategy

With 2 billion users globally and 450 million active users daily, WhatsApp has transformed the traditional way of customer engagement. Over 5 million businesses have already started using this potential for transforming customer service.

CXInfinity takes charge by utilizing complete potential of WhatsApp with productivity tools and 3^rd party integrations that give unified Interface to the agents and personalised experience to the customers.

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Optimized conversational experiences to drive business growth
Continuous conversation across messaging & Social platforms for a seamless experience
Unleash conversational commerce by taking up the conversation from anywhere without losing context.

Transform your Contact Center with AI and digital omnichannel engagement
Adopt Intelligent Virtual Assistant using Google Dialogflow or IBM Watson
Increase Customer Satisfaction using sentiment analysis
Boost productivity with balanced Human and AI CX Strategy

Leveraging WhatsApp for Customer Service with Conversational AI

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Implementing AI in Modern Contact Center

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Overview

We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
100+ third-party app integrations
15+ Years of Experience
350+ Deployments in 20+ Countries

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Overview

We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
100+ third-party app integrations
15+ Years of Experience
350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.

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Why WhatsApp is now an essential channel in your CX Strategy

Join the webinar to learn how WhatsApp integration can help you

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