Menu
Performance-Driven Multi Channel Campaign Manager
Supercharge Growth and Sales
with Targeted Outreach
With Outbound Campaign Manager, automate and enhance your marketing efforts by creating and tracking custom campaigns effortlessly. Set intelligent rules and integrate seamlessly with your contact center to significantly boost engagement and improve contact rates. Experience a new level of efficiency and effectiveness in your outreach strategy!
Outbound Campaign Manager
A multichannel outbound campaign manager platform designed just for the contact centers. Outbound Campaign Manager empowers campaign admins with a unified workspace to effortlessly manage outbound campaigns across Email, SMS, and WhatsApp – making way for proactive customer engagement in contact centers.
- Create custom campaigns
- Monitor performance
- Set unique campaign rules
- Route campaign interactions to relevant users
- Drive higher ROI
Grow Leads
Say goodbye to manual outreach, and hello to data-driven, personalized and automated campaigns that will take your business to the next level.
Outbound Campaign Manager is the ultimate growth hack for your business – effortlessly scale lead generation, boost sales and skyrocket your revenue.
- A company can target specific job titles such as “CMO” or “VP of Sales” of IT companies with over 1000 employees and increase the chances of conversion by leveraging demographics, behavior and other data points to deliver highly personalized messages
- Using data points such as past interactions, check-up history, and previous diagnoses, a healthcare clinic company can boost its chances of delivering better service.
- A B2B company can target audiences across time zones or geographies by employing automated rules to trigger actions such as sending a personalized email to leads
Power of Personalization
Launch personalized campaigns based on customers’ website behavior and past purchases and drastically improve your chances of conversion and customer retention.
Data-driven Performance
Drive performance from an insightful position by leveraging data from across your website, identifying patterns and trends, and acting on them in real time.
Automation to the Rescue
Use automated triggers to send real-time notifications based on specific user actions, allowing for proactive responses.
Improve conversion ratio & sell more
Increase conversion ratio and sell more effortlessly by targeting the right audience, with the right message, at the right
time. Maximize conversions and boost sales with Outbound Campaign Manager
time. Maximize conversions and boost sales with Outbound Campaign Manager
Re-marketing Campaigns
Re-engage customers who have shown interest but didn’t convert with personalized campaigns to increase conversion rates.
Past Purchases, Online behavior or Purchase pocket-based campaigns
Use customer data to create targeted campaigns that offer relevant products or services and increase revenue by driving repeat purchases.
Cart Abandonment Campaigns
Recover lost sales by sending personalized messages to customers who abandoned their carts with exclusive offers or incentives to complete the purchase.
Engage and Nurture Customers
Transform customer relationships with personalized campaigns to turn one-time buyers into lifelong customers and
boost company revenue. Transform customer relationships with Outbound Campaign Manager
boost company revenue. Transform customer relationships with Outbound Campaign Manager
Educate customers about your products/services, and establish your brand as a thought leader in the industry.
Offer personalized product recommendations and bundle offers to drive more revenue from each customer.
Encourage customers to renew their subscriptions, or win back customers who have cancelled their subscriptions or stopped using your product/service.
- • A membership-based company targeting customers who have canceled their membership with win-back campaigns, resulting in increased customer retention and revenue
Remind your customers to make service-related payments on time with automated payment reminder campaigns that are easily set up and managed.
A credit union company reminding their members of upcoming and missed payments to ensure payment consistency and maintaining an informational communication with customers.
Allow your members to book appointments directly from the messaging apps and enable seamless customer experience.
A healthcare clinic letting their patients book appointments for their specific conditions directly through messaging apps, allowing for quick appointment scheduling.
Put your brand out in front of your customer with carefully designed experience and consolidate a memorable brand experience with comprehensive branding campaigns.
Brands promoting themselves to customers in line with their overall tonality and positioning to deliver a complete and connected brand experience.
Bring your banking experience to WhatsApp. Allow your customers to perform all banking functions directly from WhatsApp, thanks to smart Chatbot and automated campaigns.
Banks looking to simplify the banking process and provide their customers with ready-to-go, instant banking opportunities at their fingertips.
Outbound Channels
Enables personalized and direct conversations with customers on a widely-used messaging app. With over 2 billion active users, Whatsapp offers a highly engaged and accessible audience for businesses to reach out to.
Cost-effective and versatile channel for mass communication and targeted messaging, email allows for personalized and targeted communication with potential and existing customers.
SMS (Text)
As one of the most direct and immediate channels, SMS can drive high engagement rates and be particularly effective for time-sensitive offers and promotions. With high open and response rates, it allows for timely and urgent messages to be sent directly to customers’ mobile devices.
Achieve outstanding customer satisfaction
rates with customer-centric features
Advanced Segmentation and Targeting
Personalize campaigns and reach the right audience with custom segments based on demographics, behavior, and purchase history.
Multi-Channel Support
Connect with customers on the channels they prefer, including SMS, email, WhatsApp, social media, and more, for a seamless cross-channel experience.
Multilingual Support
Engage with the Campaign Manager in Arabic or any of your preferred languages, creating impactful campaigns.
Advanced Analytics and Reporting
Gain deep insights into campaign performance and customer behavior with advanced analytics and real-time reporting, including A/B testing and ROI tracking.
Seamless Integration
Integrate with your existing CRM, marketing automation tools, and other systems for a streamlined, end-to-end customer engagement experience.
Two-Way Messaging
With CXInfinity integration, enable your agents to respond to any customer queries or feedback on the automated notifications, delivering proactive customer service round the clock.
Transform your lead generation and
customer nurturing process!
Schedule your no-obligation consultation today.
Frequently Asked Questions
How can Outbound Campaign Manager help increase leads?
Outbound campaign manager helps improve marketing campaign management and drive more leads by bringing in a range of tools and features to the contact center users. For instance, you can use the outbound campaign manager to target specific positions in large organizations with personalized campaigns and increase your chances of bringing in more quality leads.
What channels does OCM support?
Outbound Campaign Manager supports omni channel marketing automation across Email, SMS and Whatsapp.
Do we need a Facebook verified business account to use the WhatsApp channel?
Yes, as per Facebook guidelines, Facebook Business verification of the WhatsApp account is mandatory in order to make the most of our omnichannel marketing platform.
What kind of deployment options are available?
Outbound Campaign Manager can be deployed on-prem, cloud, as well as hybrid, depending upon your requirements and specifications.
Will my Agent have the ability to respond to any customer replies on the original Campaign Message?
Yes, Outbound Campaign Manager, through Integration with CXInfinity, enables your agents to respond to any customer queries or feedback. Thanks to automated notifications for quick actions, agents can be proactive and deliver the next level of customer service.
Ready for Happier Customers?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals
