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NovelVox

Increase your Profits by Enhancing Contact Center Capabilities

Integration & Unification | Chatbot & Automation | Digital Messaging

Experience the Difference

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Digital Channel Engagement

Digital Channel Engagement

Digital engagement across channels including Whatsapp, Facebook, Twitter, Webchat, Email & more

Powerful Integrations

Powerful Integrations

Provide customers with a better experience by bringing systems together and freeing up your agents to focus on conversations for better experience 

Delivering the Best

Delivering the Best of AI + Human

Go live in no time with your business-optimized Conversational AI Chatbot and 100s of predefined intents and built-in integrations.

video-chat

CoBrowse & Video Chat

Deliver true personalization over digital channels with CoBrowse & Video chat capability

Reporting

Simplify Reporting and Drive More Actionable Insights

Next-gen reporting solution for Cisco, Avaya, and Genesys Contact Centers

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iVision Plus Wallboards

iVision Plus impacts agent performance, productivity, and efficiency and enables contact centers to meet customers’ expectations proactively 

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Referral Program

Bring us more sales opportunities through referrals and get rewarded for every referral that becomes our customer.

Reseller Program

Get certified to include NovelVox products in your offerings and get a commission each deal when you resell.

Implementation Program

Develop your own integrations with NovelVox and get access to all our pre-built tools and proprietary solutions.

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NovelVox Software

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

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  • (928) 864-5100

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

Explore NovelVox Solutions

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