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NovelVox

WhatsApp Chatbot Integration

Fuel sales and delight customers with AI-driven whatsapp business chatbots for WhatsApp engagement.
WhatsApp Bot Integration
15+

Years of Expertise

350+

Deployments in 20+ Countries

90%

Retention Ratio

Scale engagement

Connect with billions of potential customers on their favorite messaging app even without a live agent 24×7—drive-up conversions exponentially with WhatsApp’s highest open rate. Offer instant and more personalized services such as reminders, alerts, notifications, verification codes, online help links, customer surveys, and more.

  • Be available 24*7
  • Increase reach
  • Personalize conversations
WhatsApp Bot Integration
WhatsApp Bot Integration

Automated replies

Don’t leave a customer to grow unengaged. Engage instantly with automated replies from an AI-driven bot at work. Address queries that are repetitive and can be resolved without any intervention from a human agent. Reduce wait time and improve conversation resolution.
  • Automate mundane WhatsApp replies
  • Engage Instantly
  • Improve customer experience

Engine agnostic

Leverage the AI-driven, engine agnostic bot to handle level 1 queries through WhatsApp. Opt for the in-house NLU-based engine or integrate with third-party bot engines as per your organizational needs. Go live in no time with this single box setup. One server one system to manage all channels over a single unified screen.
  • Integrate with Dialogflow, IBM Watson, etc.
  • Increase lead and conversion
  • Quick installation
WhatsApp Bot Integration

Pre-Built Gadgets

Agent Performance Dashboard Gadget
Ticketing Gadget
Customer Management Gadget
Knowledge Base Gadget
Agent to Agent/Supervisor Chat & Broadcast Gadget
Agent Personal Phonebook Gadget
Agent Scripting Gadget
Call Disposition Gadget

Seamless Integration with

Salesforce CTI Integration
MS-Dynamics-Integration
Sugar CRM Integration
sage crm-Integration
CRM-Integration
ServiceNow-Integration
Zendesk Integration
Freshdesk-Integration
bmc-Remedy-Integration
SAP Integration
Hubspot-Integration
oracle-healthcare-Integration
Symitar CTI Integration
JackHenry Integration
FIS-Integration
Fiserv-Integration
Infosys-Finacle-Integration
LAWSON Integration
Epic-Integration
Cerner-Integration
Aetna-Integration
Siebel-Integration
TelmedIQ-Integration
Tibco-Integration
ZOHO Integration
nice-Integration
Calabrio-Integration
Uptivity Integration
Active-Directory-Integration
verint Integration
MS-Excel-Integration
IBM-AS-Integration
aurus
upstreamworks-Integration
SimCom-Integration
Got a question, request a callback
Support
Dedicated Customer Success Manager
support
24/7 Support &
Training
Youtube
Self Help YouTube Channel

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Develop your own integrations with NovelVox and get access to all our pre-built tools and proprietary solutions.

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

Download Brochure

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Your data is securely managed. To know more, visit our Privacy Policy

Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

Explore NovelVox Solutions

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