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NovelVox

Patient Experience in Future

The future of patient experience is exciting. With the advent of new cutting-edge technology, the healthcare industry is moving towards a more personalized and connected experience right before our eyes.

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What used to be a healthcare provider-centric system is transforming into a consumer-driven model where overall wellness is taking center stage.

And the idea of wellness has now come to encompass a more holistic view including physical, mental, emotional, and spiritual stability.

The amplification of this change is driven by the exponential growth in technology and its deep integration within the healthcare architecture.

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The current state of affairs in healthcare industry

The technology in play at driving the change in the patient experience

The transition from reactive to proactive care

The role of contact centers in the future of patient experience

What patient-oriented and agent-oriented technology looks like

Patient Experience in Future
Patient Experience in Future

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

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